Dear Whitehorse Music School Parents and Students,
From Term 3 there will be some changes to our lesson cancellation policy with regards to make up lessons.
+ 24 hours notice will still be required to cancel a lesson to be able to receive a make up lesson. This notification period also applies in circumstances of illness as we will no longer be providing make up lessons for lesson absences with less than 24 hours notice even with the provision of a medical certificate. Please consider you teacher and fellow students if you are ill and do not attend your lesson. We have had teachers and students out of action for several weeks due to catching illness from sick members of our school community and would like to avoid this as much as possible.
+ There will be a maximum of 2 make up lessons offered per term for absences with adequate notice.
+ There will now be an admin fee of $5.50 for invoices paid after the due date.
Please get in touch with us if you have any further questions by contacting 9890 1049 / email@example.com
Whitehorse Music School