Please contact us via:

Phone 98901049 during office hours

Monday~Thursday 9am~5.30pm
Friday 10am~6.30pm
Saturday 9am~3pm
Sunday 11am~4pm

Email whitehorse.music.school@gmail.com, with 'Lesson Cancellation' in the email subject line.

24 hours notice

Please remember:
You will need to let us know at least 24 hours to cancel a lesson, otherwise the lesson will need to be paid for. If the student is sick you will need to bring a Doctor's Certificate, and a make up or credit lesson can be organised. Thank you.



Why is a minimum of 24 hours notice required in order to re-schedule a lesson?

Students who provide 24 hours notice are eligible for a “make-up lesson” which is mutually convenient to the student and teacher.

Due to the extremely tight schedules of our teachers and the busy schedule of most families in the school, it becomes difficult to re-schedule lessons with notice less than 24 hours.

Lesson slots are assigned to new students on a first come first serve basis.
Your lesson time slot is reserved for you and only you.
Please recognize that when you miss a lesson, the teacher precludes the possibility of earning income (from another student) during your lesson time because it was specifically reserved for you.

All professional music teachers must enforce their lesson policies in order to earn a living.